Frequently Asked Questions
Everything you need to know about CanvasIQ. Can not find what you are looking for? Reach out to our support team.
What file formats does CanvasIQ accept?
PNG, JPG, SVG, PDF, and Figma links. Our Figma plugin lets you review designs without exporting. We also support Sketch files via our web uploader.
Can CanvasIQ check against my design system?
Yes. Upload your design tokens (colors, spacing, typography) and CanvasIQ will validate every design against your specific standards. We support Figma tokens, Style Dictionary, and custom JSON formats.
How accurate is the accessibility checking?
CanvasIQ checks all automatable WCAG 2.1 criteria with high accuracy. However, full accessibility compliance requires manual testing with assistive technologies — we flag what we can detect and recommend areas for manual review.
Is CanvasIQ a replacement for design reviews?
No — it
Can I use CanvasIQ for mobile app designs?
Absolutely. CanvasIQ supports iOS, Android, and responsive web designs. It adjusts its analysis for platform-specific guidelines including Apple HIG and Material Design standards.
Can I switch plans later?
Yes, upgrade or downgrade anytime with prorated billing.
Do you offer student discounts?
Yes — 50% off for students and educators with a valid .edu email.
What payment methods do you accept?
All major credit cards and PayPal. Enterprise plans support invoicing.
Is there a refund policy?
30-day money-back guarantee on all plans, no questions asked.
What is CanvasIQ and who is it for?
CanvasIQ is CanvasIQ analyzes UI/UX designs and provides actionable feedback on accessibility, visual hierarchy, consistency, and conversion optimization. Upload a screenshot or Figma link and get a detailed design audit in seconds. It is designed for teams and organizations that want to work smarter, not harder.
How do I get started with CanvasIQ?
Getting started is simple. Sign up for a free trial, complete the onboarding wizard, and you will be up and running in under 10 minutes. No credit card required.
Is CanvasIQ suitable for small teams?
Absolutely. CanvasIQ scales from individual users to enterprise organizations. Our Starter plan is specifically designed for small teams that need powerful tools without complexity.
What makes CanvasIQ different from competitors?
CanvasIQ combines AI-powered automation with an intuitive interface that teams actually enjoy using. Unlike legacy tools, we are built from the ground up for modern workflows.
Do you offer a free trial?
Yes! All plans include a 14-day free trial with full feature access. No credit card required. You can upgrade, downgrade, or cancel at any time.
What security measures does CanvasIQ have?
We take security seriously. CanvasIQ uses end-to-end encryption, is SOC 2 Type II certified, supports SSO/SAML, and undergoes regular third-party security audits. Your data is never shared or used for training.
Does CanvasIQ integrate with my existing tools?
Yes. CanvasIQ integrates with 40+ popular tools including Slack, Microsoft Teams, Google Workspace, and more. We also offer a REST API and webhooks for custom integrations.
Is there an API available?
Yes. Our REST API is available on Pro and Enterprise plans. It provides full programmatic access to all platform features, with comprehensive documentation and SDKs for popular languages.
How does CanvasIQ handle data privacy?
Your data belongs to you. We are GDPR and CCPA compliant, offer data residency options, and provide full data export capabilities. We never sell your data or use it for purposes beyond providing our service.
Still Have Questions?
Our support team is here to help. Reach out and we will get back to you as soon as possible.